The Night Ministry
  • 19-May-2017 to 18-Jul-2017 (CST)
  • Mission Fulfillment
  • Chicago, IL, USA
  • Hourly
  • Full Time

FLSA: Non-Exempt

Department: Mission Fulfillment                                             

Reports to: Director of Mission Fulfillment


Position Summary: Responsible for developing and then managing systems, databases, dashboards, and electronic reports used to support external data reporting and internal data analysis for The Night Ministry.

General Purpose:  To promote a culture of learning from data, work with program staff to maintain the data gathering systems of qualitative and quantitative data for The Night Ministry, to serve as coach for program staff on learning data gathering systems for program staff, and to serve as resource in pulling data from databases for internal and external reports and analysis.

Role Qualifications:

  • Possess a thorough knowledge of how information is tracked and managed on internal and external databases.
  • Ability to translate, analyze, and track program outputs and outcomes (monitoring data) for funding reports, internal dashboards, and external communication.
  • Balance attention to detail with relationship building in order to gather the most accurate information from staff.
  • Adjust and respond to changing needs in a department that is growing and evolving with the organization's strategic plan.

General Responsibilities:

  • Work collaboratively with program staff to facilitate data entry into and generate reports from funder-required databases, such as, Electronic Health Records (EHR), Homelessness Management Information System (HMIS), Runaway and Homeless Youth Management Information System (RHYMIS), and Efforts to Outcomes (ETO).
  • Maintain, grow, and improve a system for gathering and analyzing qualitative and quantitative date from TNM-initiated research and data, such as, client intake, progress notes, case reviews, etc. on Efforts to Outcomes (ETO).
  • Know the data elements that are tracked for internal reports and external reports and work with each team to collect the data and report is as requested.
  • Work with Director of Mission Fulfillment and the Impact Evaluation Coordinator in the maintenance and the implementation of The Night Ministry's internal data collection and review process.
  • Facilitate in the development of data entry guidelines/policies/procedures and in the development of reporting guidelines/policies and procedures
  • Assist programs in the development of annual goals and coordinate and organize collection of monthly and quarterly outcomes and outputs. Assist the Impact Evaluation Coordinator in the implementation of program Logic Models/ Theories of Change developing quantitative and qualitative measurements
  • Respond to staff and funder requests for information, prioritizing those requests, in accordance with the Data Access Protocol


  • Bachelor's Degree in Information Systems, Statistics, Data Management or closely related field
  • Minimum of one year of working with data that reports on client/patient outcomes and programs.
  • Experience producing reports for multiple audiences, for example, program staff, funders, board members, community supporters.
  • Proven experience in working with diverse work groups and teams in order to generate and learn from data.
  • Medium to advanced proficiency in Excel and a database programming language (i.e. SQL)
  • Experience in implementing an agency wide database (i.e. Efforts to Outcomes or other comparable tools).


  • Communication- Able to communicate effectively and efficiently in various media to all levels of the organization.
  • Leadership- Enthusiastic about gathering data for knowledge and improvement and able to maintain this with all levels.
  • Pro Active- always thinking of new ways to implement measurement and learning in order to improve services.
  • Collaboration- willing to work with the team to achieve goals of the department and the organization, discussing data elements, impact measurements, program goals, etc.
  • Flexible and Adaptable- Able to learn and understand multiple data bases while communicating externally and internally the indicators tracked on the data base. Able to work with different levels in the organization. Able to engage all staff, volunteers and interns in data gathering and data interpreting.

Nonessential skills and experience:

  • Statistical programming language
  • Data visualization

Reporting to this position:


Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; climb stairs; crouch, or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment: While performing the duties of this job, the employee may occasionally be exposed to weather conditions prevalent at the time. The noise level in the primary work environment is usually moderate.
The Night Ministry
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