- 18-Jan-2017 to 15-Apr-2017 (CST)
- North Lawndale
- Chicago, IL, USA
- Full Time
FLSA Status: Non-exempt
Department: Youth Programs Reports to: Sr. Director, Youth Programs
Position Summary: Provide supervision for daily operations of The Night Ministry's student housing program in North Lawndale, a collaborative program that will house up to 8 students experiencing housing instability between 16 24 years of age and up to 3 of their dependent children.
General Purpose: Promote and maintain The Night Ministry's mission to serve and empower young people experiencing homelessness in an innovative new program designed for high school students, utilizing best practices including harm reduction and trauma-informed care. Ensure the program operates smoothly and efficiently and meets all funding and licensing requirements. Responsible for data tracking and follow-up, staff supervision, support, and volunteer coordination. Help build and maintain program and community partnerships. Along with senior management, continually evaluate and develop programming to best serve students.
- Must establish and maintain a visible presence in programs, requiring variable nighttime, early morning, and weekend hours.
- Must maintain impeccable professional boundaries.
- Must react quickly and demonstrate good judgment in emergencies or stressful situations.
- Must be attentive to group dynamics and thorough with detailed tasks and protocols.
- Must embrace and celebrate diversity among teammates and program participants.
- Awareness and endorsement of Harm Reduction philosophy and trauma-informed approach to services.
- Must be organized, attentive to deadlines, and able to creatively problem-solve.
- Must act as a representative of The Night Ministry at all times, and be an example to staff, residents, volunteers, and community members.
- Must possess ability to work cooperatively in a team environment and across all programs of The Night Ministry.
- Assist in the development of program policies and procedures, including rules and regulations, Resident Handbook and resident forms.
- Hire, supervise, and support Resident Assistants (RAs); provide bi-weekly (at a minimum) individual and group supervision to all RAs; conduct bi-annual performance evaluations.
- Coordinate scheduling for Resident Assistant shifts; arrange coverage in event of absence (includes being on-call for all RA cancellations); serve as back-up coverage (work the shift) in the event no coverage is obtained.
- Approve time records of all RAs at least 24 hours prior to approval deadline, as set by the Finance Department.
- Serve as on-call manager in rotation with other staff to respond to urgent matters across The Night Ministry's Youth Programs.
- Responsible, in partnership with the Data Manager, for data entry, tracking and reporting for program management and funding reports.
- Assure that case file documentation is completed by RA's correctly and completely; provide follow-up to correct errors or missing information in case files or other documentation within seven days.
- Stay abreast of best practices; partner with staff and Mission Fulfillment department to track, analyze, and evaluate program outcomes and continuously improve programming.
- Manage food service operations through supervision of Food Service Resident Assistant; purchase and selection of food.
- Coordinate & foster relationships with volunteers and interns, including training, orientation, supervision, and appreciation, as needed.
- Maintain inventory of necessary supplies, and purchase supplies as needed.
- Attend required agency and program orientation, initial and ongoing trainings, team meetings, quarterly agency All-staff meetings, trainings and other meetings as required. Maintain certification in CPR, First Aid, and Blood Borne Pathogens, and CPI (Non-violent Crisis Intervention) according to the schedule of trainings provided by the agency. Facilitate and foster cross-program coordination.
- Represent The Night Ministry and its client population through advocacy with other organizations, congregations and community groups when requested; encourage community involvement to address needs of homeless students.
- Participate in fundraising, community education, community outreach, and advocacy activities and media opportunities as possible, in cooperation with The Night Ministry's Development and Community Relations Department. Accurately and consistently document program activities, in accordance with Night Ministry policies and requirements of funding sources.
- Act as a representative of The Night Ministry at all times, and be an example to staff, program participants, volunteers, and community members.
- According to The Night Ministry's policies, this position is expected to carry a cell phone and is eligible for partial reimbursement of monthly cell phone bills.
- Take initiative, and perform other duties as assigned.
Essential skills and experience:
- Bachelor's Degree in social service or related field, plus at least 5 years' experience working with youth required.
- Previous supervisory experience of at least 3 years
- Preference for a flexible schedule, including some evenings & weekends
- Current driver's license; evidence of insurability
- Demonstrated "street smarts" for personal safety
- Excellent interpersonal skills
- Must pass DCFS background check, which includes a criminal background check
Non-essential skills and experience:
- Master's Degree in Social Work or Counseling, or related field, or significant experience in related work with vulnerable populations
- Demonstrated experience working successfully with youth, particularly in an educational capacity (Minimum 3-5 years)
Reporting to this position: Resident Assistants, Maintenance Worker
Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; climb stairs; crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move 20 pounds and drive an automobile and 15-passenger van. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Work environment: The noise level in the work environment is usually moderate, but may significantly vary at the different locations required in this job.
Compensation: position offers base salary with benefits package.
General sign-off: The employee is expected to adhere to all organization policies and regulations specified by the Department of Children and Family Services (DCFS), the State of Illinois, and The Night Ministry.